TEYES Customer Comments

Dear Alice,

Hope you are well.

SO in UNDER 1 minute....I have fixed my glasses!! ALL BY MYSELF!

 I cannot thank you enough for being so kind in sending me two side arms! (It's like you know I'll fall asleep in them again and need to make another repair with the extra one....this is called KNOWING your customer!) 

Seriously, made my day and I'm telling everyone I know about TEYES MAGNETIC EYES glasses! Best thing I own!  JW from London 2 pairs TEYES with prescription lenses   24 May 2022

18/01/2022
We just received this link to a video from one of our customers.  We love not only the comments about TEYES but the wonderful serene wildlife pictures too!! Wonderful stuff, thank you Jon-Paul Click on the link for the video           https://youtu.be/ZWQXNbL0gsY 
To Alice to pass on to the magnetic eyes company - I really want to send my comments to all involved with the manufacture of magnetic eyes.
The service offered was outstanding and the product of the highest quality , for which I thank you all. I received the glasses and have never looked back!
I will be a loyal customer to you for any other glasses needed from now on
Many thanks JS from Cranbrook, Kent Item purchased: Clear TEYES with prescription lenses 12 Nov 2021
Dear Alice,
Hope you're well. Just a quick note to say that I've been too busy getting on with things ( now I can consistently SEE) to write you a thank you note!
But I am absolutely DELIGHTED with my x2 pairs of magnetic glasses. I've just found my favourite red magnetic ones I lost last week under the bed! !How on earth did they get there?  But no matter because the black ones have been worn all week! 
 Seriously, the best money I have spent in a long while and my partner and son are so happy they no longer have a frustrated and  grumpy Mum continuously searching for her glasses! Hurrah 😃 
 Take good care
I'll pass on your company details and excellent service recommendation to all my friends who are interested 
Very best wishes
JW from London Items purchased Claret and Black TEYES with prescription lenses 15th September 2021
Hi Magneteyes,
"Thank you for such first class service and a wonderful product. Glasses really are tip top, as opposed to having a spare pair in every room I can now just have the one pair round my neck! They are great for my marriage as well; no longer do I keep asking my wife "where are my glasses" to her eternal frustration".
JA from London   Items purchased: TEYES sun readers and TEYES readers +2.5
16 July 2021
.
Dear Magneteyes
The service I received from Magneteyes was first class.  I am very pleased with the ready readers which arrived promptly by post.  I discussed my requirements with Alice Munro-Ferguson who couldn't have been more helpful in advising me of spectacles which would be most suitable for my needs.  There was no hard sell, just advice from someone who was quite clearly expert in providing optical solutions for people who need help with reading.  Alice provided me with several quotes and options for different readers and helped me choose a pair of glasses that are doing the job perfectly.  The spectacles themselves are light to wear. They are modular and are easy to repair if they get broken.  They are guaranteed for a year and after that Magneteyes are able to replace the frames, lenses, arms, and headband separately, making any repair cost effective.  I am delighted with them."  JC from Edinburgh. 10th June 2021

 

Dear TEYES,

I just wanted to let you know how happy I am with my TEYES! I purchased 2 sets about 10 months ago and I absolutely LOVE THEM!!! They are made with such quality they seem to be indestructible! They have been put through the wringer with my four grandchildren and my work at a bakery, and they are still as pristine as the day I got them. I love the way you can adjust the fit and how light weight they are. I couldn't be more pleased with them, and now I never lose my glasses because they are with me from the moment I get up until I go to bed! Thank you for making such a wonderful product!! - SP from Royse City, Texas USA 5th June 2021

 

Hi Alice, TEYES arrived this morning. BRILLIANT! Just the job, many thanks, good luck with the business,  nice to see UK on a product, take care, stay safe, best regards,

ALC from Alnwick Prescription TEYES, racing green fronts with black side arms and clear head band 19 March 2021

Hi Alice

They arrived today. All good so far. Definitely more sturdy and better lenses than the cheap Chinese version I had before! I mainly use them when I’m out and about walking, taking photographs and cycling. So much easier to use for checking the map and camera settings.

HW from Chew Magna Red TEYES London Readers +2.0                        13 January 2021

 

Hi,

After walking the length and breath of the high street searching for prescription reading glasses that I could comfortably and stylishly wear around my neck imagine my delight when I discovered Magneteyes! Easy to order online, with great customer service and delivered in record time they are comfortable, practical, of excellent quality and look great! I can't recommend them enough

E C from Morpeth TEYES London frames with prescription lenses with anti-scratch coating.                 21 July 2020

 

Dear TEYES,

The readers are a great product. I am now the age to collect a state pension, and have loads of outdoor activities. We usually spend 5 months sailing in Greece so they are ideal and worn just about permanently, so take a hammering. Despite their robust construction the hinges tend to eventually get twisted and loose, the frames get snagged and mark and fade and occasionally I break the extra long side arms I use - hence replacements are needed.
With the 3for2offer they are very good value.
Many thanks, C C from Exmouth July 10 2020 3 x Blue TEYES London readers

Hi Alice,

well the first pair have served me well. I'm careless and forever losing things and since reading glasses have become an essential the Magneteyes have become an essential.  Before getting them I had lost or broken more readers than I can count by dropping them, sitting on them in my pocket, losing essential screws, wheeling  my office chair over them, rolling on them in bed etc. etc And when I did have a functioning set I could rarely lay my hands on them!  My Magneteyes are now a part of my essential wear, being either around my neck or on my head I always know where they are and they have suffered the constant abuse very well with the only casualty being one pivot arm.  Their modular design means that they just pop apart rather than breaking when abused and can easily be clipped together.  Inevitably now the hinge clips on the lens holders are starting to show signs of the relentless abuse they suffer and being so utterly dependant on them I decided that I would take the opportunity presented by your offer to put a spare pair in stock for when the inevitable eventually occurs!  Thanks for producing a great product,

All the best,

B C Towcester Black TEYES London Readers 17 June 2020

Dear TEYES,

I hadn't realised how good they were until I lost them. For 2 days I searched and then found them where I had taken off my jumper 5 miles out on a countryside walk. Undamaged during a storm in the mud I clearly must have a spare and the others are for my jealous sister

V F from Stockton 2 x Clear TEYES London Readers June 8 2020

 

Hi Alice,

I've been using TEYES since 2016, and they are without doubt the best glasses I have ever owned.  The lenses are exceptionally good when compared to most reading glasses, and the convenience of the design is without peer.   I only need glasses for reading, so in times gone by I spent a LOT of time trying remember where I'd put them down - my London Readers are always with me (without dangling strings).  They get a lot of attention, and always approvingly.  And the after sales service is second to none - parts of my  glasses which have got broken (e.g. by leaping children) have been replaced free of charge by TEYES! P S from Exeter 03/04/2020 TEYES London Readers 

Hi Alice,

I have purchased TEYES magnetic glasses over the past couple of years and have to say they are excellent in both quality and value for money. I would thoroughly recommend TEYES to anyone considering magnetic glasses which when working on computers, being in the pub trying to read your mobile and working at home have been a lifesaver, plus I don’t lose them.  P S from Turners Hill 03/04/2020 TEYES with prescription lenses

 

Dear Alice,

 "My wife only uses glasses for reading so has often found she has left them elsewhere when confronted, for example, with a bottle with instructions in small print. She finds the Teyes comfortable worn around her neck though still forgets to put them on, hence has several pairs around the house. We have found the on-line ordering system very easy to use and the subsequent deliveries very prompt and efficient. As we are now self-isolating in our house in the country and she has left them in London we will have to order two new pairs."  A C from London 02/04/2020 TEYES London Readers

 

Dear TEYES

I have been using TEYES for a few years now. They are light, hard wearing and comfortable. The convenient integrated neckband means that they are always available and easily accessible. I would not be without them!

A H from Rye 02/04/2020 TEYES with prescription lenses

Dear TEYES Team,

Having had to buy up to 12 pairs of glasses a year and destroying with tractors, diggers, wellies and spending hundred of hours looking for my glasses - I can only say TEYES have massively improved my daily life.

The only way that they can be broken is by an over enthusiastic hug from a loved one, And with spares arms they can be repaired easily. 
For me, I have three pairs at the moment all different colours  KM from Yelverton 27/03/2020 TEYES London Readers

 

Dear Alice

" I have been buying your glasses for some time, I love them and also the fact that you are always there to help with assistance when required"

My glasses are often favourably commented by friends and acquaintances " SB from London 27/03/2020 TEYES London Readers, Sunglasses and Computer glasses

 

 

Hi Alice! My message is simple "You don't lose your glasses any more"(unless you put them down somewhere) I put them around my neck , only taking them off to go to bed. people look at at them and think they are broken and are amazed when I show them the magnets!  P E from Tenby 26/03/2020 TEYES London Readers

Hi Alice

I think I'm on my 4th set of Teyes glasses now.  I love the flexibility of the system and now change around the different coloured arms and headbands to create different looks with my eyewear.  They are so easy to wear, so comfortable that I forget I'm wearing them.  The service you give is efficient and quick.  
I sing Teyes praises to anyone who mentions my 'broken' glasses around my neck. 
Teyes are definitely one of my necessary purchases.
So glad I found you.
BM from Fordingbridge 25/03/2020 - TEYES London Readers

 

As someone who now always has to use glasses for reading I was very pleased to discover Teyes and have bought several pairs of London Ready Readers. Whilst others around me are forever hunting for their specs I always know where mine are. They are robust, easy to put together and their various components can be mixed and matched to produce a variety of colour combinations. I have standard pairs for normal reading, slightly less powerful ones for when I am at my computer where the screen tends to be a little further away and ones a little stronger for when I am reading in bed and the book is held a little nearer to my eyes – all different colours for easy identification.

Unintended benefits of theses clever spectacles are a source of fascination for the grandchildren, a conversation starter in company and, in the current situation and excellent tool for scratching that itch on your face without using your hands.  M H from Hereford Multiple purchaser  25/03/2020

 

Hi Alice,
Both Gill and I have been devoted TEYES users for years. We find them so useful for close-up work. I use them for work around the farm and the workshop. They are so practical and always available to click on even when I have dirty hands.
For Gill, who is an artist, she loves the variety of coloured frames, but always has them around her neck, and just clicks them in place when she does close-up work.
Best wishes to all at Teyes.
You have a great product!
GP from Lincoln 24/03/2020 Multiple purchaser

 

Dear Alice
Thank you ; they have arrived and are just the job!
Best   RMF High Wycombe, Bought black and clear TEYES London readers Oct 21 2019

 

Dear TEYES Team
This is just to thank you very much for your excellent customer service in dealing with my query so helpfully and promptly.   I received the replacement eyepiece on Wednesday and had no trouble inserting the lens into it.  My reading glasses are now good as new again and I really appreciate your kind help with this problem. 
BD bought TEYES London readers in Aug 2018 - broken part replaced Oct 2019

 

Hi Alice,

I just received my TEYES today, Saturday the 20th. It’s amazing how fast they arrived!

I wish I found you many moons ago! Love these TEYES!!!!! For me these glasses do the trick. Many thanks again! If you ever have a tentative customer that needs a convincing helpful word, let me know!
Take care!!! 

PM from Pleasanton, California USA Product purchased:  TEYES with prescription distance lenses July 2019

 

Dear Alice,

Thank you for sending my glasses.

I have used them since they arrived and although I find the bifocal layout a little different from the varifocal that I am used to. l am delighted in that they fit so much better than the Clic pair and are very light to wear. 

All in all l am very pleased with my purchase.

J.B. from Cheltenham. Product purchased: TEYES with bifocal lenses July 2019

 

Hi Alice,

Following our conversation yesterday the specs arrived promptly this morning, and I'm very pleased with them: as you said, much lighter and more flexible than the Clics as well as being a lot cheaper!

 Many thanks,  MB from Penzance Product bought TEYES London Readers   July 2019

 

 

 

Hi, TEYES Team,

My TEYES have arrived safely and I love them, thanks so much. Life will be much easier from now on!

 

 

SWJ from Norwich  March 2019 Bought TEYES with prescription lenses

 

 

Dear TEYES, My glasses arrived on Friday and they are just perfect. I just wanted to thank you for your excellent service.  The glasses are really very light, I had a pair of Clic glasses from my optician they cost nearly three times yours and are much too heavy! I shall be using your services again in the future. Kind Regards  DR from  Annan November 2018 Bought TEYES with prescription lenses
 

Good Morning Alice,

 Just to let you know that my glasses have arrived this morning. An excellent service considering I only ordered them yesterday, many thanks.

They are very light and comfortable. I particularly like the inclusion of extra length side arms which gives flexibility for all head sizes and the modular design that allows the user to buy spares instead of purchasing complete new spectacles, no other supplier does that and lastly the price is right".

TG from Biggleswade August 2018 Bought Red TEYES London Readers

Dear Alice
"I received the Teyes glasses yesterday. Just to let you know they fitted very well & are comfortable.
Thank you very much for your good costumer service.
I will definitely recommend them to my friends".
CK from Putney July 2018 Bought green Speckle TEYES London Readers
.
Hi Alice,
"I'm pleased to report that not only are my TEYES a godsend around the house and on long-distance hikes (map/app reading), they're also completely grandchild-proof, being regularly snatched from around my neck and dashed to the floor with no harm done!"   WM from London June 2018 bought clear TEYES London readers 
 
Hi Magneteyes
Thank you, glasses arrived yesterday and they are amazing.  Over the moon with the whole service you give.  Lovely to be able to speak to Alice about my order beforehand, delivery has been quick and effortless.  Finally, the glasses are amazing, so comfortable and the style  seems to suit everyone, ( all the family have tried them on!).  I will be back for sunglasses soon...and possibly a couple of other pairs in different colours.
You're brilliant,  keep up the good work
B. M.  From Salisbury, product bought: TEYES London frame with prescription lenses with blue light protection November 2017
Hi Alice,
They just arrived and I am wearing them now! 
Thanks for the speedy service.
Aurevoir.
TM from France. Product bought: 2 TEYES London frames with prescription lenses, Oct, 2017
Dear Alice,
 Thanks so much for my new glasses. They arrived yesterday, I'm wearing them now -getting used to the system quickly. They haven't fallen off my head onto the concrete floor of my workshop, I can see what I'm doing and I haven't lost them. A resounding success.  E.B. from Newbury, product bought: TEYES London frame with prescription lenses September 2017
 
Dear Alice,
I just received the parcel with the glasses and they are perfect
in every respect. Their color is good and they suit me well and feel comfortable.
I will definitely recommend your product 
AB Israel Product Bought: TEYES London Readers Grey Suede Sept 2017
Delighted with my new bright red glasses ! Have been a fan of "clic" specs for years but these are much better quality and I particularly like the longer sidearms as I have a big 
head ! AM. Cambridge  Product Bought:  TEYES London frames with single vision prescription lenses.  June 2017

 

Dear Alice,
My glasses arrived Saturday and I must say that I am delighted with them.
I have fitted the longer arms which gives me the correct fit and the lens colour and clarity is perfect.
These will enhance not only my fishing experience but will now be my  "go to" choice for many other outdoor activities.
May I take this opportunity to thank you for all your help and advice in seeing my order through to completion.  R.K. Wallingford, Oxfordshire Product Purchased: TEYES London Frames with prescription D28 bifocal polarised Elite Plus lenses with anti-scratch & anti-reflective coatings June 2017

Dear Alice
Thank you for sending the headband and extra side arms. 
When buying glasses, I have always found the experience intimidating till now.
I wish more people/companies could take a leaf from your book and put in just that little bit of extra effort that makes the whole buying experience exceptional. 
V A from Kensington, NSW Australia.  Products purchased: Prescription TEYES with anti-scratch & anti-reflective coatings bundle, black frames.  April 2017

 

I have received my glasses today & they are just what I wanted. I have been using front magnet glasses for some years. An Italian friend introduced me to Clic. I have since bought several inferior pairs. Yours are the best I've had. Regards P B

 P B from London. Products purchased:  TEYES London Readers, Midnight Blue & TEYES with Computer lenses, Black. March 2017

Hi Alice

In passing you need to know I am a walking advert for the product which I love !

 Warm regards

V D F from Cardiff.  Product purchased: TEYES London Readers Clear +1.0       March 2017

Hi Alice
I'd just like to thank you for sending the white head band. The glasses are now just what I wanted and I'm very pleased with them - light, easy to use and very good to see through! I started with clic readers, but I think they are very overpriced here. I wore them for years until I needed the next strength up. Then I bought some Loopies which are TERRIBLE!! I would have sent them back but sadly the dog ate the case before I got a chance to.... They are constantly lop-sided on my head and the magnets so strong that I have to use two hands to wrench them apart and then again to position them together. And they do something weird with my hair into the bargain.
 
So I am delighted to have yours which are just affordable (!) and exactly what I wanted. An amazing number of people ask me about my magnetic glasses and I shall be pleased to point them all in your direction.
I'm surprised more people haven't discovered the ease of wearing them and never having to wonder where they are. My father used to have two pairs of glasses in every room for when he couldn't find any - he would have loved these!
 
As an aside, I have entertained  a whole host of children in the family who think it hilarious to "break my glasses". I then have to sob and they miraculously mend them. You would not believe how often this happens......
 
Again, many thanks
F C from Bungay  Product Purchased: TEYES London Readers +2.5 Custom Frame - March 2017

Glasses arrived safely today, thanks!  They have been a permanent fixture on my nose or around my neck since then!

A.M. from Dumfries Product Purchased: TEYES London Readers +2.0 Custom frame - February 2017

 

 

Alice

 If this is of any interest - I am a keen mountain walker and I wear my TEYES when I am on the hills.

 If I take my everyday reading glasses, when I take them out of my glasses case and put them on, especially when it is cold/wet they immediately steam up. With TEYES they are always around my neck so when I need to look at the map they are already acclimatised to the cold.

 They are also quick and easy to put on with gloves.

R.C. from Dorchester Product purchased: TEYES London Readers 2 pairs Oct 2015 & Jan 2017

 

 

Despite paying for 'express delivery' I was, very untypically, unable
to be in on the delivery day. However, I arranged for a re-delivery
and the glasses arrived yesterday.

I am more than just pleased with them; they are brilliant. Whenever
the opportunity arises I will certainly have no problem in
recommending them to others.

Best Regards,
C.S from Penzance   Product Purchased: TEYES London Readers Dec 2016

 

Dear Alice,

I've just ordered another pair of clear TEYES with computer anti reflection lenses.  If possible could these be sent to reach me by this coming Wednesday 23rd November.  I am attending a conference in Lisbon and would appreciate having them with to wear there.

Best wishes,

M. S from London Product bought: TEYES London frames with computer lenses and  previously TEYES London Readers November 2016

 

Hi Alice

Just thought I'd drop you a line about my new prescription teyes. 
I am absolutely delighted with them, can't believe how quickly you made them up for me! And the price is unbeatable, £69.99 for a pair of prescription glasses, the last pair of prescription glasses cost me over £400! and I broke the arm at the hinges and I couldn't get them repaired, so I kept buying £1 glasses from the pound shop, they looked awful and hurt my eyes. 
People have already commented on how great they look. 
Thanks again. 
J C From Bisley on 18th July 2016.  Product purchased: TEYES Prescription Single Vision, near for reading with anti-scratch & anti-glare coatings
Hello Alice, 
Late last year, I saw that two of my acquaintances were wearing strange reading glasses round their necks.  These glasses split at the front, looped around the neck and seemed very handy.   However, when I checked that brand out, I was horrified at the price.   How fortunate then to come across MagnetEyes, which work on the same principle but are a reasonable price.  So, I purchased a pair before Christmas.  My wife was sceptical and continued to have various pairs of reading glasses placed strategically around the house - by the bed, by the washing machine, by the Hi-Fi, by the cookbooks and in her handbag.  However, after a few weeks of still looking for a pair of glasses when she needed them, she gave in and I purchased her a pair of TEYES as well, which she is very pleased with.   I have just come in from a couple of hours in the garden and was surprised to find my TEYES still around my neck from breakfast time, that's how convenient and comfortable they are.

DN from Monmouth on the 8th July 2016. Products purchased: TEYES London Readers

Dear Alice,

Thank you so much. I received my glasses today, in time for my return to work in Africa on Saturday. They look fabulous..... and  dainty too!!!!..... The blue ray protection is something, isn't it??  Well appreciated. I will certainly have a repeat purchase next year.

GA, From Newark on 5th July 2016 Product purchased: Prescription TEYES for computer/close work

Hi Alice

I would be delighted if you used my comments. The glasses are great and what colours! Definitely something no one else has around me but I will tell anyone who asks that I got them from you.

 All the best!

GB from St Austell on 5th July 2016. Product purchased: TEYES prescription glasses for reading.

Hi Alice 

The glasses arrived this morning and they are fantastic.  My wife has broken several pairs of ordinary reading glasses constantly taking them on and off in the past. These, I am sure will solve the problem and save me a small fortune!.
You may well get another order shortly for myself.

DP, from Salisbury. On 28 April 2016 Product purchased; TEYES London readers

Good luck Alice, and I really hope you do well...actually I used have Clic, but I am a convert now, lol

SC from West Malling on April 17th 2016. Product purchased: TEYES London Readers

 Dear Alice

 Received my glasses and yes, I'm very happy with them thank you.

All the best to Magneteyes in the future.

TW from Kirkcaldy on the 6th April 2016. Product purchased: TEYES Prescription Glasses

Hi Alice the glasses have just arrived and are perfect for our needs. Thank you for an excellent service. 

 DC from Lyne on the 3rd March 2016. products purchased: TEYES London Readers